Where are your servers located?
DreamIT Host operates servers in Sydney, Melbourne, Auckland and Singapore.
How does VPS Hosting differ from Shared Hosting or Dedicated Hosting?
A Virtual Private Server (VPS) is a combination of Shared and Dedicated Hosting. VPS Hosting is recommended for websites that require more than the resource limits of your Shared Hosting server. Think of a VPS server as renting a portion of a Dedicated Server.
Can I create a custom VPS?
Yes, when you sign up to a VPS you can choose your preferred server location, software, backups, monitoring options and more.
Do you provide support over the phone?
Phone support is available Monday to Friday, 9:00 AM-7:00 PM AEST. If you are an existing customer, please check to ensure that your plan includes phone support. If your plan does not have phone support, please raise a support ticket from your My DreamIT account at any time with as much detail as possible so we can resolve your enquiry.