Where are your servers located?
DreamIT Host operates servers in Sydney, Melbourne, Auckland and Singapore.
Do I need Reseller Email Hosting plan if I already have a Reseller Web Hosting plan?
You will be able link your Reseller Web Hosting emails with your Reseller Email Hosting, which will save storage space on your hosting service.
I need more resources than a Reseller Account. What are my options?
If you have outgrown the max quota of our Reseller Hosting, you may want to consider a Managed Server instead. With a Managed Server, you will receive access to an entire server and all its resources.
Do you provide support over the phone?
Phone support is available Monday to Friday, 9:00 AM-7:00 PM AEST. If you are an existing customer, please check to ensure that your plan includes phone support. If your plan does not have phone support, please raise a support ticket from your My DreamIT account at any time with as much detail as possible so we can resolve your enquiry.